Returns/Refunds
All products listed in our online store are shipped with tracking and we are notified when packages are delivered. You will also be send email notices as well.
All LIVE seasonal vegetable seedlings are final sale and sold in-person only. Seedlings are sourced from reliable and organic growers in Ontario, and maintained regularly until they are delivered.
Returns and refunds are applicable 10 days from the delivery date for packaged products. Should you change your mind after you purchase, please let us know within 10 days of receiving the item and we will issue a Return Policy# to return the merchandise for refund.
All return packages can then be taken to your nearest Canada Post office with a Return Number that we provide you. Present these numbers to Canada post the staff will take it from there!
Please do NOT return items to our P.O box or without a Return Number, as it does not have capacity to support packages.
To start a Return/Refund process, please email us at returns@prettytastygardens.com